Legal
Terms of Service
Effective Date: July 14, 2026
Welcome to Pactly Solutions ("Company," "we," "our," or "us"). These Terms govern your access to and use of our web-based contract management platform and related services (collectively, the "Services"). By creating an account or using the Services, you agree to these Terms.
1. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Your Account
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities conducted through your account.
- Providing accurate and up-to-date information.
You must notify us immediately if you believe your account has been compromised.
3. Description of Services
Our platform provides cloud-based contract lifecycle management tools, including:
- Secure document storage
- Contract organization
- AI-powered contract review
- AI-assisted contract drafting
- AI-generated summaries
- Clause extraction and analysis
- Workflow and collaboration features
- Electronic document management
We may modify, improve, or discontinue features from time to time.
4. AI Services
Our AI features are designed to assist users and improve productivity.
The AI does not provide legal advice and is not a substitute for a qualified attorney.
AI-generated contracts, recommendations, summaries, or analyses may contain inaccuracies or omissions. You are solely responsible for reviewing and validating all AI-generated content before relying upon it.
5. User Content
You retain ownership of all contracts, documents, files, and other materials that you upload ("User Content").
You grant us a limited, non-exclusive license to host, process, store, analyze, and transmit User Content solely for the purpose of providing and improving the Services.
We do not claim ownership of your User Content.
6. Confidentiality
We understand that contracts often contain confidential and commercially sensitive information.
We will implement commercially reasonable administrative, technical, and organizational safeguards designed to protect User Content from unauthorized access, disclosure, or misuse.
7. Acceptable Use
You agree not to:
- Upload unlawful or infringing content.
- Attempt unauthorized access to our systems.
- Reverse engineer or copy the Services.
- Use the Services to create malicious software or fraudulent documents.
- Interfere with the operation or security of the Services.
We reserve the right to suspend accounts engaged in prohibited activities.
8. Subscription and Billing
Certain Services require a paid subscription.
Subscription fees, billing cycles, and renewal terms will be described at the time of purchase.
Unless otherwise stated, subscriptions automatically renew until canceled.
Failure to pay applicable fees may result in suspension or termination of access.
9. Intellectual Property
The Services, including software, AI models (to the extent owned or licensed by us), designs, logos, trademarks, and documentation, are owned by the Company or its licensors and are protected by applicable intellectual property laws.
These Terms do not transfer any ownership rights to you.
10. Privacy
Our collection and use of personal information are governed by our Privacy Policy.
By using the Services, you acknowledge that your information will be processed in accordance with that policy.
11. Availability
While we strive to provide reliable Services, we do not guarantee uninterrupted or error-free availability.
Scheduled maintenance, upgrades, and unforeseen technical issues may temporarily affect access.
12. Third-Party Services
The Services may integrate with third-party providers such as cloud hosting, AI providers, electronic signature platforms, payment processors, and productivity applications.
We are not responsible for the products or services provided by third parties.
13. Security
We employ commercially reasonable security measures to protect the Services.
However, no internet-based service can guarantee absolute security, and you acknowledge this inherent risk.
14. Disclaimer of Warranties
The Services are provided "AS IS" and "AS AVAILABLE."
To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
15. Limitation of Liability
To the maximum extent permitted by applicable law, the Company's total liability arising out of or relating to the Services shall not exceed the amount paid by you to the Company during the twelve (12) months preceding the event giving rise to the claim.
We shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, business interruption, or loss of data.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
16. Indemnification
You agree to indemnify and hold harmless the Company and its officers, employees, affiliates, and licensors from any claims, damages, liabilities, or expenses arising from:
- Your use of the Services;
- Your User Content;
- Your violation of these Terms; or
- Your violation of applicable laws or the rights of a third party.
17. Suspension and Termination
We may suspend or terminate your account if:
- You violate these Terms;
- Required fees are not paid;
- Your use presents a security risk; or
- We are required to do so by law.
You may stop using the Services and cancel your subscription at any time.
18. Changes to These Terms
We may update these Terms from time to time.
Material changes will be communicated through the Services or by email where required by applicable law.
Continued use of the Services after the effective date of revised Terms constitutes acceptance of the updated Terms.
19. Governing Law
These Terms shall be governed by the laws specified in your Order Form or, if none is specified, by the laws of Delhi, India, without regard to conflict of law principles. The courts located in Delhi, India shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
Nothing in these Terms limits any mandatory consumer rights available under applicable law.
20. Contact Us
If you have questions regarding these Terms, please contact:
Pactly Solutions
- legal@pactly.solutions
- Address
- Delhi, India
- Website
- www.pactly.solutions
